AmarShop recognises the importance of protecting your personal data, whatever its nature, and we value honesty and transparency above all else, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), AmarShop has developed a set of security measures aimed at protecting your data, which we reflect in our Privacy Policy.
This Privacy Policy aims to explain to you AmarShop 's personal data processing policy, since in order to make your purchase in our online store, you will have to accept our privacy policy as it is essential and imperative for the delivery of our products.
However, if you have any questions regarding this policy, you can contact us at the following email address: hello@amarshop.pt or by letter addressed to: Amar , Rua Tomás Ribeiro, Nº115E, 1050-228 Lisbon
- COMPANY IDENTIFICATION
1.1. This website and corresponding privacy policy are managed by Amar Shop , Rua Tomás Ribeiro, Nº115E, 1050-228 Lisbon, Portugal
1.2. By browsing our website you are consenting to the terms described in this Privacy Policy.
- OUR PRINCIPLES
2.1. Respect for the customer's wishes:
We respect the privacy and security of your personal data, and therefore ensure that the customer’s wishes are respected and that they are able to manage their privacy preferences autonomously, freely and without any complications. Therefore, if you disagree with any point mentioned in this policy, you may object at any time by contacting us at the following email address: hello@amarshop.pt or by letter addressed to: Amar Shop , Rua Tomás Ribeiro, Nº115E, 1050-228 Lisbon
We will do everything possible to satisfy your wishes and respect your concerns.
2.2. Good practices:
AmarShop , as the controller of personal data, determines the purposes and means by which your personal data are processed, including all applicable security measures. We ensure that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.
2.3. Strict necessity:
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which they were collected and/or processed.
- COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. The personal data collected and processed by AmarShop are only those that you voluntarily, expressly and unequivocally place in the forms on this website.
3.2. The personal data collected are: name, email, mobile phone, address and NIF.
- PURPOSE OF PROCESSING PERSONAL DATA
4.1. Your personal data is collected and processed by AmarShop only for purposes strictly linked to the use of this website, the services associated with it and the sale of products, direct marketing and customer support management.
4.2. AmarShop always seeks to maintain the relationship with its customers and provide them with the appropriate benefits, information and relevant content related to our AmarShop brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be subsequently processed in a way that is incompatible with these purposes. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.
4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
When you make a purchase on this website, we collect your personal data (e.g. email address, delivery address and telephone number) on the purchase form, solely for the purposes of selling, separating and transporting the products ordered by you.
When you request assistance from Customer Support (via email hello@amarshop.pt ) we collect your personal data (e.g. first and last name, email address) only for the purpose of providing you with the Amarshop.pt online store Customer Support services that are relevant to this website and to offer you the assistance you have requested.
When you register, we collect your personal data (name, email address and address) in order to simplify the preparation of your future orders.
When you subscribe to the newsletter, we collect your email address in order to offer you this service;
When you browse our website, we collect Cookies. Depending on how you manage Cookies on our website and your interaction with us, we use some information collected by Cookies to ensure the website functions properly, highlighting the appropriate display of content, remembering your shopping cart, remembering your registration, adjusting your screen resolution, improving our offers, among others. This information includes registration data, location data, the duration of your session, products you selected, your equipment, your browser and your IP address.
When you browse our website and subsequently visit platforms where advertising is available (social networks, Google and other partners of these networks), you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4. When we collect data, we indicate mandatory fields with asterisks when the data in question is necessary to:
Enter into our contract with you.
Provide you with the service you have requested (for example by providing you with a newsletter).
Comply with legal requirements (e.g. invoicing).
4.5. Your personal data may be communicated to AmarShop service providers for the purpose of providing services, to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.
- CONSENT
Respect for the customer's wishes is one of AmarShop 's main concerns when it comes to processing your personal data. Therefore, you will be asked for explicit and unequivocal consent for all data processing that is not strictly necessary for the purpose in question, such as the provision of services and the shipping of purchased goods.
- YOUR RIGHTS
6.1. To exercise your right to access, rectify, erase, forget or block your personal data, you can send a written communication to the following email address: hello@amarshop.pt or by letter addressed to: Amar Shop , Rua Tomás Ribeiro, Nº115E, 1050-228 Lisbon
6.2. If you wish to stop receiving direct marketing communications, you can do so by sending an email to the following address: hello@amarshop.pt or by letter addressed to: Amar Shop , Rua Tomás Ribeiro, Nº115E, 1050-228 Lisbon
- SECURITY
7.1 AmarShop uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. Additionally, we contractually require that trusted external entities that process your personal data on our behalf do the same.
7.2. However, AmarShop cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise that your computer is equipped with software devices that protect it in the transmission and reception of data (such as updated antivirus systems), and that your browser takes appropriate measures to ensure the security of data transmission (such as firewall and anti-spam filters).
- RETENTION AND PROCESSING PERIOD
8.1. Your data is stored by AmarShop for the purposes described herein for the time necessary for the purposes mentioned, except if the personal data in question are necessary to demonstrate compliance with obligations, while the limitation period of the corresponding rights has not expired, or if there is a longer data retention period imposed by law.
8.2. When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that you cannot be identified from it.